Shipping & Delivery Policy

 

Shipping and Delivery Policy

  At Plutos, we strive to ensure that your order reaches you promptly and in excellent condition. Please review our shipping and delivery policy below.

1. Delivery Area

  1. Free Delivery:
    • We offer free delivery exclusively to the area of Chollimeedu-600094.
  2. Other Areas:
    • For locations outside Chollimeedu-600094, customers must choose pickup or takeaway options.

2. Delivery Process

  1. Order Processing:
    • Orders are processed and dispatched as soon as possible. We will notify you if there are any delays or issues with your order.
  2. Delivery Time:
    • Delivery times may vary based on your location and order volume. We aim to deliver within the specified timeframe for your area.

3. Shipping Charges

  1. Free Shipping:
    • Delivery to Chollimeedu-600094 is free of charge.
  2. Pickup or Takeaway:
    • For other areas, only pickup or takeaway options are available. No delivery charges are applied in these cases.

4. Issues with Delivery

  1. Order Availability:
    • If a food item is unavailable at the time of your order, we will contact you to offer an alternative or cancel the item. Refunds will be processed if the item cannot be provided.
  2. Payment Failures:
    • If there is an issue with payment processing, we will notify you immediately. In case of payment failure, your order will not be processed until the payment is successfully completed.

5. Contact Us

  1. Questions or Concerns:
    • For any questions or issues regarding shipping and delivery, please contact us at info@plutosrestaurant.com or through our website.