Cancellation & Refund Policy
Cancellation and Refund Policy
At Plutos, we aim to provide high-quality food and service. Please review our cancellation and refund policy below.1. Order Cancellation
- Cancellation Policy:
- Once an order is placed, it cannot be canceled. Please review your order carefully before confirming.
2. Refunds
- Refund Conditions:
- Refunds may be issued under certain circumstances, such as:
- Item Availability: If a food item is unavailable at the time of your order and cannot be replaced, a refund will be processed for that item.
- Payment Issues: If payment fails, we will notify you and process a refund if the payment cannot be successfully completed.
- Refunds may be issued under certain circumstances, such as:
- No Cancellation:
- Orders cannot be canceled once placed. Refunds are only processed if there is an issue with the availability of items or payment failure.
3. How to Request a Refund
- Request Process:
- To request a refund for unavailable items or payment issues, please contact us at info@plutosrestaurant.com as soon as possible. Provide your order details and reason for the request.
- Refund Processing:
- Refunds will be processed back to the original payment method. Please allow a reasonable time for the refund to reflect in your account.
4. Contact Us
- Questions or Issues:
- For any questions or concerns about cancellations and refunds, please contact us at info@plutosrestaurant.com or through our website.